The whole team was very helpful and patient. They were in communication with me almost every day. I'm very satisfied with their service.
I am grateful for the step-by-step support provided throughout my homebuying process. Toby and the entire team were excellent.
Highly dissatisfied with Veterans United Home Loans for passing my loan off to a foreign partner during my refinance. I went from talking to people I felt like I recognized and understood to a severe language gap with a financial provider who can’t even pretend they care who they’re financing. Up until this point, I would’ve highly recommended Veterans United Home Loans. now I will let people know to stay as far away as possible. This is not the service or the people that veterans want to be dealing with.
Exceptional customer service! Thank you for everything you do.
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
Matt has helped me with my home loan and now with this IRRL loan. He is a professional and very personable. I will always use him for any future loans I need and appreciate his care and consistent communication throughout the process.
I have nothing but wonderful things to say about Nate Bohon! He and his team have been absolutely fantastic in my initial purchase and our refinance.
Thank you!!!
Melanie Trindle
Everyone was prompt to respond to my question. Everyone was professional and to the point. Thank you
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Veterans United Staff was very helpful throughout my process. They kept me informed every step of the way.
Everyone that closed with us were amazing and top notch. Answered all questions. Worked overtime and extra hard to get us in our home.
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
Could not be more satisfied with how prompt, professional, and down to earth Tim and his team have been through the entire home loan approval process.
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What a great team, superb communication and outstanding service to the customer. Everything was clearly written, and if not it was explained fully.
Everything went great with the team. The only thing from being a 10 was that I usually had to ask for a status. Everyone was polite and helpful when I called but I had to call to find out any information.
Mr. Wes Dyer was wonderful. I was not properly knowledgeable about this process. Mr. Wes was keep guiding me through this and made all of that happen. I really appreciate it. Thank you so much.
And I also thank entire team of Veterans United for this to happen.
Matt and the entire VU staff assisted with every step. Whether the communication was text, call, or through the app, the process could not have gone any smoother.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Rob’s Team at Veterans United is absolutely the best! They treated me like family from start to finish, and their support didn’t stop at closing. When they found a lower rate for me, they reached out and made it happen to make sure I was taken care of. Rob’s A-Team truly looks out for their veterans, and I will always be grateful. I wouldn’t use anyone else.
Amazing team who made the process stress free
The team was great.
