I'm so glad that I called veterans united. I've never been so impressed with a company that is for the people. They always went above and beyond to help me out with whatever it was that I needed. If there was ever a problem they always had a solution for me! Home rates are a little on the higher end right now, but Veterans United was by far the lowest and helped me to be not as scared to look for a house. They are super accurate with their estimated mortgages and there are no surprise fees when it came time to close. If I ever buy a house again, I will look no further then using Veterans United.
All of the team was friendly but very professional. They updated me on a regular basis. All of the information that they requested from me was asked for early in the process allowing for smooth processing of the loan. I was notified of the few delays caused by the seller immediately with all needed information (the problem, solution and expected date of completion). They provided me with points of contact for all utilities and extra services that were needed to allow for a smooth transition into the new home. I highly recommend them if you are looking for a home in the area.
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We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!
