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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
212,983 reviews
890 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 212,983 Army service member reviews

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5 out of 5 Stars

Zach, Chris, and the whole team were awesome! We're so grateful for their help getting our home! Thank you!

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Cory Stipp was hands down the best LO I have ever worked with. He was patient, professional, and always available. He went above and beyond to make me fell like he had the process under control. He is truly an invaluable asset to your company.

headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

5 out of 5 Stars

Incredibly fast and responsive. Great experience.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

The people at veterans united were extremely helpful every step of the way and kept me informed every step of the way during my home purchase.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

We had an exceptional experience with Veteran’s United. Haley and the rest of the team ( to include the Realtor)kept in contact on a regular basis to ensure any questions we may have had and sometimes just to touch base. We were treated kindly and respectful the entire process. The entire process went smoothly being the best experience that painless. The team was on top of the process and returned call expediently. This whole process was positive.

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

4 out of 5 Stars

I understand my situation was weird. Receiving emails and phone calls that I was good to close but waiting on atipulationa for closing until the night before was a little rough. All and all the exaperience and team was great.

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

The time and attention that both Sheldon Turek and Lisa Williams spent on my cash out refinance went above and beyond my expectations. I could not have asked for more. Lisa worked very hard, obtaining documentation and guiding me through all the requirements, which was no easy task. Sheldon fought for my business. Got me a deal I could not pass on and then delivered as promised. I would highly recommend both Veterans United and Sheldon.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Ben reached out and was ready to start the process! He was really great, just like he was the first time with the buying of our home. Ben has always been super communicative and helps explain the whole process in great detail!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

2 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

The positive was great we would get down and the positive was so much what we needed.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Anyone on the team I spoke with was extremely helpful and available to answer any question I had. They always kept me in the loop of what was happening.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Working with Ryan, Justin, and the entire staff was a process i will never forget Everyone was very knowledgeable, and helpful.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Matt and Kelsey answered all my questions. Calmed me when I thought something was wrong. Helped me understand the order of things and did everything to make things go in a timely manner! This was a great experience.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Dorian Henderson was great to work with. Although the process was long and cumbersome he was always available to provide assistance and definitely helped us throughout the process. Mr. Henderson was knowledgeable and professional.
Thank you Dorian!!!!

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

This was the most smooth and easy fast transaction working with Veterans United Home Loans to buy a house. Always looking out for you and checking on you to see if you need any help or updates. Even looking out for setting up insurance and services.

headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

4 out of 5 Stars

Every home buying situation is, I think, unique. We presented a scenario that is not only unique, but risky. Didn’t seem to be overly cumbersome to the team VU put together. The only thing I might complain about is the difficulties of time, as we purchased our house from overseas and only had about a 6 hour window that we could all communicate with each other in real time, which neither VU nor I control.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

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5 out of 5 Stars

The whole team that I worked with was amazing. I would recommend them to any one looking to use a VA Loan.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars

Mason and his team went over and beyond excellent thankyou again great job

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

I am beyond impressed with the care and consistency from my VU team! As a first time home buyer I my worries were swept away with the support and timely responses!

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

I’ve dealt with Amy from the beginning, she and the team have exceeded my expectations every time. I constantly receive mail and text messages about refinancing and what I can get etc. I trust Amy to the point I just send a picture of the letter and let her tell me if it’s junk or not. I never will work with another lender as long as she is in the game

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Mr. John Parker and entire team was great during this whole process. Everything was done at a high level of professionalism. I highly recommend Veteran United to everyone there’s no better team to work with than this one. Total transparency genuine concern for the soldiers is their goal. Thanks again for everything…

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

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