Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
212,892 reviews
882 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 212,892 Army service member reviews

Clear Filters

5 out of 5 Stars

They were all so wonderful and helpful on our home buying journey. Would definitely recommend them to everyone looking to buy a home.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

My encounter with Eric and Caitlin in processing my loan application to buy a property has nothing but exceptional and stress free. They responded with no delays with all my emails and phone calls from thousands of miles away .., I cannot ask for more efficiency throughout the entire process of applying for a loan to buy a house. Thank you..

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

My overall experience with Veterans United has been an absolute professional pleasure.
My loan Officer and his team created in environment of knowledge and caring that helped me understand every aspect of the loan process. They are very clear in there explanation of what was needed from me. I would highly recommend Veterans United.

headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars

Refinancing is a nightmare. Ours was a little complicated. Mickey and Justin soldiered thru it for us. Even tolerating our constant questions. Great communication and lots of patience from both of them.

headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars

My team made my first home buying experience so easy and smooth. I really appreciated the constant communication and the patience with all of my questions. Still can not believe how stress free this team made it for me especially being a single mom.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

The whole team was fantastic.
They made this process seamless.
Each time I reached out there was always someone to answer any and everything.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Hannah and Tyler are wonderful people! They did a lot to help us get into our home

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

Ready to see for yourself?

Experience first-hand why 361,564 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Working with VU was both quick and easy. Everyone we worked with was amazing, well-informed, and so great to work with. I will be forever grateful for their help getting us our dream property!! Big thanks!!

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

Outstanding professionalism from Tammy and her team throughout our home buying process. They were patient, knowledgeable, and took the time to ensure we fully understood every step along the way. Their communication and attention to detail made the experience smooth and stress-free. This was my second time utilizing Veterans United, and it was by far the best experience I’ve had. I truly appreciate their dedication and commitment to taking care of veterans and their families.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

Fantastic service from your team.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

Chad Richert and Kaylyn Nowack from VU were awesome! My wife and I never had to guess what the next steps in our process was going to be. They kept us updated and informed at all times. The team as a whole made my home buying experience go super smooth. being overseas did not make things easy, but the way they handled my case was beyond outstanding! Thank you very much Chad, Kaylyn and VU for the great experience and if I ever decide to buy again, I know who to contact.

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars

From start to finish, this was my best home buying experience! Mary, Becca, and team communicated great and shared a wealth of knowledge with me throughout the process. I wish I had purchased my previous homes with VU, and I will not purchase another home without them!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Tim Killday was an exemplary partner. Candidly, this was by far the best mortgage experience. We have purchased several homes over the past 30 years and have never had a more seamless process. Tim's communication skills are unmatched. Not only did he provide all the information that we needed to make a good decision, his delivery was practical, forward-looking and clearly he had our best interests at heart. As a result of this experience, we would choose Veteran's United over and over again. We hope that our mortgage can remain serviced by VU but if not, we will be making every attempt to use VU for other properties. Oh, and I almost forgot about his responsiveness. There was never any delay - it almost seemed that he worked 24 hours - fantastic!! And, for the record, we purposely did NOT use AI to write this review. ;-)

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

Ready to see for yourself?

Experience first-hand why 361,564 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

This was my first time buying a house, and Todd and his team made it a very easy process. I'm still amazed at how quick it was! Every crazy question I had was answered with so much patience and respect. I'm so appreciative that they made this a wonderful experience for me.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars

Excellent service and professionalism, yet again! I can't say enough good things about the way Veterans United handled the VA assumption loan. David, Jenn and team were nothing short of spectacular exceeding all expectations.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

Nicole Camarillo was outstanding to work with, she did everything she said she would do and follow back up with you the same or next day.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

Mike and his team have been Top Notch throughout the home buying process. I knew from the beginning I was in good hands. This is the second home I have used Mike and Veterans United.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

This has by far been the best experience in home buying. Everyone was exceptional and went above and beyond. Veterans United truly cares about providing the best outcome for us. Thank you so very much.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Fantastic experience. It’s obvious VU takes time to build a team of professionals who truly care. Michelle worked with us for two years which she could’ve easily dismissed us as unqualified and moved on to easier clients. But she didn’t and helped us. Once we started working with Derek and the rest of the team it was such a smooth process. We got a realtor recommended and she was amazing. Overall, the best experience I’ve ever had buying a house. Thank you!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top