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Clarksville, Tennessee Reviews

Unedited and unfiltered reviews from Veterans and military families

6,828

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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5 out of 5 Stars
Would Recommend

I appreciate how hands on everyone was they worked hard on a short amount of time. Made the home buying experience seemless

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Veterans United did an outstanding job helping me and my husband with our loan process and home search. They were helpful, and informative. As first time home buyer’s we couldn’t have asked for a better team to have been by our side throughout the whole process! Thank you Jake, Justin, and all of the Veterans United team!

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

This was our 4th Veterans United loan utilizing Mrs. Bardeen. VU and the entire loan team never disappoints, always over delivers and exceeds all my expectations. If the need arises in the future for a 5th loan, you bet I'll be calling Jamie Bardeen at Veterans United.

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

I asked my Realtor who the best lender was in Clarksville and she recommended Heather. Heather and her team were outstanding! Always quick to respond and answer any questions despite the 5 hour time difference. If you want someone that goes above and beyond, call Heather!

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
Photo submission from Jacobus M.

The whole process was easy and Charlotte kept me well informed. This is our 4th house and Veterans United was the easiest company to work with!

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Amazing staff very knowledgeable loved working with them would recommend to any body for any home buying needs amazing staff answered any question we had great experience

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Trevor and his team are efficient, have great communication skills and were able to get me in my new house and close within 15 days! Amazing team!

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

We moved from Florida to Tennessee in less than a month from start to finish. Jennifer and her team made the process as seamless as it could be.

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Loan Officer: Danny Freeman

NMLS# 1721091

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

My Veterans United Team was there for me every step of the way. They were professional, knowledgeable, kind, very helpful, and never left me in the dark on anything. 11/10 would definitely recommend!

Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend
Photo submission from Matthew R.

We actually had gone to another loan servicer prior to using VU and we didn't have a good experience. We tried VU based on recommendations from family who have used them previously and praised their experience there. From start to finish everyone was very professional, quick to answer our questions thoroughly, and even got us a housewarming gift. Trevor and Jennifer were both so great and we will let everyone we know who is going through a house-buying process, go through them for a stress-free experience! Thank you so much again Trevor and Jennifer for everything!!!

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Heather Damer is the BEST in the business! She works diligently, professionally, and treats clients like family. She listens to understand situations and help in the best way she knows how. Give this girl a big bonus!!!! I have worked with Heather on 4 separate loans. I will always go back to her with new mortgage inquires. I love Heather!!!

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Shout out to Heather for making the process super easy! Loved how we were able to do everything electronically and how they ways had the answers to our questions or concerns.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend

Overall, a great experience working with VU, Trevor, and the team. Thorough communication throughout the entire process. They worked quickly to get us to the finish line!Thank you all, would definitely recommend!

Loan Officer: Trevor Damer

NMLS# 1699779

4.5 out of 5 Stars
Would Recommend

The underwriters made our loan process. Very difficult due to the fact that they didn’t understand options with financial advisors. We were taking money against our assets which did not require a set payback time frame. They were insistent that there had to be a repayment option. Our financial advisor tried to explain it but they didn’t understand. We had to liquidate shares instead which could have cost us one in taxes. Thankfully our advisor was able to sell shares without implications to our taxes. Please educate the underwriters on other options of obtaining money.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Easiest best loan process in my life. Have purchased 6 homes

Loan Officer: Trevor Damer

NMLS# 1699779

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5 out of 5 Stars
Would Recommend

It wasn't just one person, but the team at the Clarksville Veterans United office that made the entire process quick and easy. They are an awesome team in Clarksville TN..

Loan Officer: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
Would Recommend

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend

Saying thank you is not enough. I still can’t believe that we are home owners and it’s all because of your help. We always believed that this was a dream too far to reach and you showed us it is at arms distance. Quick, easy, seamless all good ways to describe this home buy process. First impression and it was a fantastic one. I will definitely recommend to all my friends and family. It’s a shame the scale only goes up to 10 because it was easily a 15+. Thank you again.

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
Photo submission from Yamil B.

We had a great experience with Veterans United, couldn’t have asked for a better team!! Got all our questions answered without a problem and they went above and beyond to make sure we had the best experience. We’ll be forever grateful!!

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

I worked solely with Amanda, and she was GREAT! I had a HORRIBLE experience with my first home purchase, in which I explained to her, so she made sure I only worked with her and nobody else and I truly appreciated that! She was such a good person to work with and also told me even if I didn't go with their company, she'd still assist me! The way she worked with me, I believe she would have! Any questions I had, she answered! If I was confused on anything, she was there! If I decide to purchase again while here, I'd definitely go with them! I can't speak for anyone else in the company, but I would definitely recommend Amanda! And trust me, I am SUCH a picky person and I can be a lot but everything worked out well!

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Elizabeth McAskill

NMLS# 1824875

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See all 6,828 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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