Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

5,655

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4,673
4
891
3
67
2
13
1
11

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 3,873 Army service member reviews

Clear Filters

5 out of 5 Stars
Would Recommend

Good competitive percentages and trustworthy lender.

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

I was overseas when I started the process, it was smooth and easy my agent was very patient and understanding she always answered when I reached out to her
I had a tremendous experience with Veterans United

Loan Officer: Jamie Booth

NMLS# 1323716

5 out of 5 Stars
Would Recommend
Photo submission from Yamil B.

We had a great experience with Veterans United, couldn’t have asked for a better team!! Got all our questions answered without a problem and they went above and beyond to make sure we had the best experience. We’ll be forever grateful!!

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

My loan officer was a blessing. Somehow, despite my role, duties, and overwhelming obligations, she was there for me - in the evenings, early morning, while out of town, during mom duties, and every other facet of my unpredictable, at times unresponsive, and certainly non-conducive work schedule to this home-buying experience. She [Jamie] made others in her office available, at my behest, during the only times I could speak or correspond without hesitation; she provided multiple means of communication to get documents and questions fielded or answered and completed in a timely manner, and ensured there were reminders when I fell behind. My loan officer was a true, consummate professional and this review does not do her and the VU team justice. Amid the aforementioned, my closing date was able to be moved earlier than anticipated so I could take care of some personal issues that were hanging in the balance. Not once did I feel underscored on the way to congratulations day. The VU app is incredibly reliable and the easiest to use to sign and review documents, connect accounts provide feedback in one location, with access by any VU team member. Everyone involved from the title company, to my realtor, and the VU closing manager cultivated a relationship through my loan officer, to ensure my purchase through VU was what I anticipated, and a once-in-a-lifetime experience. VU earned my loyalty and business for VA and other loans in the future for years to come. I will forever be grateful. Thanks, Jamie

Loan Officer: Jamie Booth

NMLS# 1323716

5 out of 5 Stars
Would Recommend

10/10 helped my every need in finding a home and helping my financial situation

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Elizabeth McAskill

NMLS# 1824875

Ready to see for yourself?

Experience first-hand why 4,673 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

The Veterans United team was right with me every step of the way and kept me appraised of any changes and/or new information they needed to continue processing my loan qualification. Even being out of state was no problem as everything was easily submitted online. They were fast and efficient in getting all my paperwork processed allowing us (my family and I) to close on our dream home on time, which added to our peace of mind while dealing with the stresses of moving across the country. They took what saw as a jigsaw puzzle, and put everything in sequential order making it very easy to put all the pieces together. Jamie Booth answered all my questions thoroughly and made sure to explain aspects I didn't even know I needed to ask about. I would 10/10 recommend to anyone that Veterans United handle their home loan process.

Loan Officer: Jamie Booth

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

4.5 out of 5 Stars
Would Recommend

I am a first time home buyer so the whole process was a bit fearful and scary to me but veterans United guided me through the whole process and made it probably is not as easy as I can imagine being the first time my doing this so I didn’t have any preconceived ideas of what to do but they helped tremendously would recommend them to anyone

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
Photo submission from Jude L.

The process has a lot of steps but it's less stressful with Veterans United.

Loan Officer: Karol Hart

NMLS# 1202012

4 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

VU was an easy and painless process. I thought it was going to be more difficult going through this process while stationed in South Korea, but it was surprisingly simple!

Loan Officer: Jamie Booth

NMLS# 1323716

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

Ready to see for yourself?

Experience first-hand why 4,673 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Booth

NMLS# 1323716

5 out of 5 Stars
Would Recommend
Photo submission from Jose T.

Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

4 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

I would encourage anyone who is eligible to use Veterans United, to reach out and use them. Their process is so easy and thorough and they are so knowledgeable and helpful at every stage of the loan, and they are always willing to help and assist our customers!

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

More Reviews

See all 5,655 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top