This was a very difficult process for me and needed to get a loan as fast as I could and the veterans United helped me to the fullest extent and getting the loan it was a smooth, easy process and I couldn’t ask for a better company to work with.
Best company I’ve worked with thus far ! Ryan Chinnis is awesome and supported us along the way the whole time throughout our home buying process whether it was estimates or running numbers. He was and is a huge asset
There are so many extra fees at closing.
Danielle and her team are the best. Hope to work with them again soon.
Everybody on this team was amazing. I was by my first house. I would call after I got off work would be cooking dinner and speaking to the team while asking dumb questions. Veterans United has been a delightful team. Thank you all for all you do.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Veteran's United was so helpful with our entire move from the loan and insurance to the realtor and movers. Then once we were moved in we received a very cute package from Veteran's United for our cats and dogs. Thank you for caring!
I was very impressed with the team. They answered my every question and problem. Special shout out to Matt and Vince!
Shelby and the team took care of us from day one through closing and beyond
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Stephanie was awesome, this was a rocky year plus long road and we got it done. She was quick with the paperwork admin stuff and polite and professional even when I was frustrated. Her team was great too. Kayla and Victoria both checked in frequently and were responsive. Kudos to this team. Yall, got a solid work ethic. Thanks.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Everyone from Sarah to Brent to Kaitlyn to Anne was great never had any issues I called if they didn’t have the answer, they found the answer and got right back to me.
Emily and the team were great . They helped me out so much and answered all the questions I had . They’re the best .
Mike and team were very helpful with the whole process. Knowledgeable with VA and veteran specific questions!
In the last two weeks prior to closing, there were some significant issues. The first issue was them not communicating with us about the VA's 10 day approval window and the deadline necessary for all documentation in order to meet our 30 day closing contract. This could have caused us to violate our contract with the seller, lose the ernest money, and the house. Secondly, we were told to sign documents, that had errors and or needed to be updated, that they said weren't the final version and weren't sent to the VA for final approval. None of this was true and it seems like either negligent or fraudulent misrepresentation. Making the necessary changes later could have put as at risk of violating our 30 day closing for a second time. The down payment amount and loan amount weren't what we had discussed. When confronted with these issues, multiple different, what seem like excuses, were given to us. It's a lot to explain but there's lots of messages and emails to support this. I hope someone from Veterans United reaches out for a more in depth explanation so this type of stuff doesn't happen to another customer.
Thank you for all of your work and help with this process
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
Kyle Hatten and his team went above and beyond to ensure the whole home buying process went smoothly.
Kenny Ashton is a superstar! We were an unusual case as early retirees with a complex financial situation, and Kenny helped us get a loan that met our unique requirements with convenient terms. His communication skills are outstanding, and he exemplifies great customer service. This was my first experience with Veterans United, and Kenny proved to be an amazing ambassador for the brand.
The whole process was great. They helped me with each step and went above and beyond with assisting me and answering any questions I had. They get to know the people they help and provided valuable assistance with each step of the process.
