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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
72,476 reviews
789 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 72,476 Air Force service member reviews

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5 out of 5 Stars

Always a pleasure working with Kris and the team. Very helpful and always there to help me with any questions I may have. Will recommend to any friends or family who may be looking into buying a house.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Excellent service I’d recommend to anyone they go above and beyond

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

VU has been astounding. They really go above and beyond. They made the house buying process so seamless. My VU team was behind me every step of the way. I am grateful for all they did for me.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Veterans United made the home loan process feel straightforward, and Macenzie in particular was outstanding. Macenzie, Bailee, and Doug all kept everything moving in a way that felt easy and organized, and they were incredibly responsive, even being available on holidays. Any time I had a question, they answered clearly and precisely, which took a lot of stress out of the process. Communication was consistent, the steps were easy to follow, and I never felt left in the dark. If you’re looking for a lender who makes the process smooth and has people like these three who truly show up for you, I highly recommend Veterans United.

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

I started off with a local mortgage lender that struggled to navigate VA policies. I switched to Veterans United and couldn’t be happier.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

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5 out of 5 Stars

Veterans United Home Loans is the best to get a home. We wouldn't go anywhere else. The team was easy to work with, got paperwork to us on time, and made the closing smoothly organized. Thank you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Jon and his team are the best!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Very professional, thorough, and great customer service. Easy 10/10.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Mason and his team are awesome at what they do. Professional, efficient, excellent communications and excellent results! Thank you for your service.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

We couldn't be more pleased. Tim and Nate were fantastic, pleasant and responsive. The whole process was seamless. A BIG THANKS!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Everyone I interacted with was kind and focused on making sure my husband and I were taken care of and received all the support we needed for purchasing and selling our homes. They even thought of things I didn't! Then in the end we received the most amazing welcoming gift that was geared toward the love for our pugs. They even included high-quality treats for them!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Veterans United was the absolute best people to work with ever! If i could give them 11 out of 10 I would! They answered all my questions and went the extra mile to ensure that my home buying experience was nothing short of the best. I would recommend them anytime to anyone.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

This is now my 3rd time working with Veterans United. Every single time, it's been such an easy process, and this time is no exception. I think this was the smoothest so far even. I had no issues reaching out when I had questions, everything was plain and simple. The unexpected gift for our pups was icing on the cake. I'd happily use it all again.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

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5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars

This was my second time using Veterans united. They are amazing to work with. Very easy to work with and very professional.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Each dept was very communitive and very friendly.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

Thank you for your outstanding customer service. Also, your website is excellent!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

Tony and the rest of the loan team were phenomenal. This was the easiest homebuying process I’ve gone through, and we’ve moved a lot…
The team also helped a ton by showing me that I hadn’t used all of my VA loan eligibility, even though some was tied up in another property. This will save us a significant amount over the life of the loan with the lower interest rate.I would 100% recommend Veterans United to anyone who was looking to buy a home.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

I worked with Heather Carmichael and her team for a VA refinance. Heather and her team were extremely helpful and the process was very easy. I would definitely recommend them.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

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