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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

5,655

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4,673
4
891
3
67
2
13
1
11

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Showing all 206 Air Force service member reviews

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5 out of 5 Stars
Would Recommend

I had a wonderful experience with Veterans United. The team of people working with my family made my experience pleasant and peaceful. Thank you all for the work that you did in helping us purchase our first home.

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Initially I wasn't certain about going with Veterans United however, I am glad I listened to my realtor! This was the best experience we could ask for when purchasing a home. Veterans United made the process easy to understand. You will have no regrets when contacting Karol Hart!

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Thank you again, we could not have made this dream come true without the VU team.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Veterans United help us from the very first step until the very last step. Paul Grise was an extremely patient and helpful resource that made sure we were informed and happy every step of the way. Thank you for all the help and support

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Veterans United came to our rescue during a very stressful time. We weren't sure if we were ready to buy and had a lot of doubts. However, the team, specifically Nathan, educated us, supported us, and helped us to make the best financial decision for our family. I doubt we would ever use another service!

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

We lived in Oklahoma and wanted to buy a newly built home in Tennessee where we planned to retire. Jennifer Candler at Veterans United was recommended to us by our real estate agent and are we happy she did! Jennifer made the process easy even though we were a state away! She always answered all out questions promptly. We highly recommend her and Veterans United!

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

When doing a refi make the client calls old lender to cancel autopay

Loan Officer: Kelly Foote

NMLS# 295074

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5 out of 5 Stars
Would Recommend

Our experience with Veterans United has been nothing but positive. We have felt our business was appreciated, our concerns were worth addressing and a priority for them to address, and that our lack of knowledge as first-time homebuyers was not at all an imposition. Our VU team has been very friendly, responsive, and knowledgeable. I absolutely recommend, and would use Veterans United in the future, for buying a home.

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Jennifer was great! Was always willing to answer any questions I had.

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Viola S. is a gem. She assisted Amanda in our loan process and was excellent. Communication went smoothly, she explained everything in an understandable way, and is a real credit to VU.

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

We would highly recommend Veterans United. It was a flawless experience. We were also fortunate to have Melissa Hodges to assist us along the way. She was such a pleasure to work with. Kudos to a great team!!!! Thank you from the bottom of our hearts.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Everyone was amazing. They were making sure everything was being done on time, constantly getting updates without being overbearing, and they did everything possible to help us out to include setting up a closing at the law firm I closed on my previous home, out of state, to avoid all the stress of notarizing and overnighting paperwork. I would recommend veterans United to anyone!

Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

Everyone was very professional ! I would highly recommend their service.

Loan Officer: Trevor Damer

NMLS# 1699779

Ready to see for yourself?

Experience first-hand why 4,673 homeowners give us a perfect score!

Check My Eligibility →
4.5 out of 5 Stars
Would Recommend

Very good at explaining things and are punctual when calling you back if you have questions

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Very easy process. Virtually all pre-closing is done on line.

Loan Officer: Charlotte McClellan

NMLS# 39691

3 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

More Reviews

See all 5,655 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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