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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

6,058

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 4,156 Army service member reviews

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

We are glad we chose Veterans United. This company helped us get our very first home. The process was easy and straightforward. Plus we had an awesome and pleasant experience with our loan team, Nick and Sarah. They are great to work with, very helpful.

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Karol Hart was absolutely amazing from the start. She made the process easy and answered all questions within reasonable time frames, often at weird times. Would definitely recommend her and Veterans United. Also a big thank you to Melissa Hodges as well who helped throughout the process as well. Both deserve praise and appreciation. Thank you again.

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
Photo submission from Yamil B.

We had a great experience with Veterans United, couldn’t have asked for a better team!! Got all our questions answered without a problem and they went above and beyond to make sure we had the best experience. We’ll be forever grateful!!

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

The experience we had with both teams was awesome. With us being across country, We felt very comfortable with their opinions and anything we asked we were assisted with and answered. Thank you for this awesome experience.

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

4 out of 5 Stars
Would Recommend

The inspector is absolutely the worst and actually made it harder and cost more money ever time.

Loan Officer: Charlotte McClellan

NMLS# 39691

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5 out of 5 Stars
Would Recommend

Never had a loan go through so quickly and easily! Fantastic people.

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Highly recommend. VU worked hard to secure me the best rate and get me to closing. A+ all around.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
Photo submission from Jude L.

The process has a lot of steps but it's less stressful with Veterans United.

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

The entire team that we worked with made us feel important and not like another customer. The personal touch of going above and beyond to make us feel this way shows that not only do they care but that they themselves treat you like family. They all worked extremely hard to make sure that we didn’t have any issues in our end. If anything came up unexpectedly they tackled it head on. When our home closing was postponed due to the house needing pressure sprayed, the VU team reached out to me just to chat about the next steps. As I stated this could have all been automated but they made every step personal and pleasant.

Loan Officer: Whitlee Goostree

NMLS# 1188778

4 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

A must for all Veterans who are buying a home.

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

Ready to see for yourself?

Experience first-hand why 5,007 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

3.5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
Photo submission from Jose T.

Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Bardeen

NMLS# 1323716

4.5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

I will be letting other Veterans know how VU does business, and of course the outstanding Clarksville, Tennessee staff.

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Grise

NMLS# 1855193

More Reviews

See all 6,058 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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