Couldn't ask for a better team than the VU! Thank you for supporting me throughout this journey.
Team members kept changing, no one was on the same page, very unorganized.
Tommy and his team are top tier. They were very efficient, extremely professional and courteous, well organized and just an absolute pleasure to work with.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
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I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
Was a great help his team was always keeping me updated and when I had questions they would answer them right away.
Thank you for a great experience!
Jeremy is amazing loan office ,always ready to assist any questions and help .
Ashlyn and Kimmey were very helpful and I appreciated the updates and direction they provided. The closing was exactly on schedule. All who assisted did an excellent job in my opinion. Highly recommended!
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Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
Awesome
oustanding professional service my second home
Torri Thomas, who was our loan officer was superb in all aspects of the loan process. She was there 24/7 to answer all of our questions and explain complex language that are typical on these types of documents to layman's terms that can be easily understood even to us common folks. She was very patient and always gave us the heads-up on what to expect next, so there were never any surprises that we did not know about, so we never felt over or heads with all the paperwork that comes with buying a new home. Torri always makes you feel like she has your back and for that we felt very comfortable though the whole process.Kristine Wilder was part of our loan team, and she kept the process moving along by sending reminders of items that needed our attention or by working with the underwriters to make sure our application moved forward without any problems.Veterans United are very lucky and should be proud to have Torri and Kristine on their staff representing them and working with veterans like us to assist us in bettering our lives and our families' lives....Thank you once again Ms. Thomas and Ms. Wilder for all that you do!
