Karol and her team were hands down the best VU team we've ever worked with. This was a months-long process for us but she stuck by our side the entire time always quickly answering emails making sure we had all the information we needed. She patiently worked with me calculating prospective house payments with the varying interest rates too. I am incredibly grateful for that.
Melissa, our transaction coordinator, was always verrrry quick to respond to my texts/emails making sure we had everything we needed but also made sure they got what they needed from us to move to keep moving forward which frankly, took some patience on her part. ;)
Brittany, our concierge, checked on us throughout the entire process, researching all of the information we needed to get set up in our new town.
If we buy another house anywhere in Tennessee again, I will go straight back to Karol and her team for help. She spoiled us and frankly, I liked it!
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Oh my gosh..this team was A-MA-ZING! We were on a time crunch to close and they worked so hard to keep us on schedule! The entire team from Karol to the underwriters were incredibly mindful of our short timeline and we able to move quickly in order for us to to close, on-time, within 3 weeks on our VA Loan! We seriously can't thank them enough! I highly recommend them!
