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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,062 reviews
589 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,062 Army service member reviews from Kentucky

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4.5 out of 5 Stars

had a great experience with Veterans United. They are incredibly responsive and on top of everything from start to finish. If you need updates, reminders, or next steps, they will absolutely stay on you — but in the nicest, most supportive way possible. 😅Their team makes sure nothing slips through the cracks, and you always know exactly what’s going on in the process. If you want a lender that communicates consistently, follows up relentlessly (in a good way), and genuinely keeps your loan moving forward, they’re it.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

4 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Bought our first home with Aaron, Jenny, Cara, and Kayla's assistance (sorry if I'm leaving someone out). That's a pretty special thing! We are thrilled.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Everyone on this team was so helpful walking us through this system making it as comfortable as possible, even when glitches happen not their fault., they were patient and so helpful. They truly care about veterans in my opinion. Thanks.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Photo submission from Nathan H.

If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

3.5 out of 5 Stars

Still need you all to give me back January's 1600 dollar house payment you were not supposed to take out. It's been over thirty days

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Maggie Schuh has been wonderful to work with and thanks to her, I would recommend Veterans United to everyone.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4.5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

My Loan team made this entire process easy and helped me out anytime I had a question about anything

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

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5 out of 5 Stars

Sarah was wonderful she made me feel like a person not a number if it wasn’t for her keeping me updated without me asking I would have pulled out of the deal Brett is a nice guy but the worst agent I ever dealt with he seemed to be looking out for the seller interest and himself not me I had to call for updates but he wouldn’t have any Sarah always had them if she didn’t she got back in a timely manner Brett wanted everything at his convenience he never gave any updates that I didn’t already know I would not recommend him for any veteran getting information from him was like pulling teeth I know he didn’t care because he was getting paid regardless I have no complaints about veterans united the team there was great

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

Zach and his team were great to work with!!

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars

Jake, Doug, and their team were incredible—professional, attentive, and with me every step of the way. As a second‑time customer, I can confidently recommend them to all my fellow veterans.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Amanda and her team were total studs, ready to answer any questions no matter the time of day

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Photo submission from Christopher R.

Jimmy, Sarah, and Maja were great to work with. They are always available to answer any questions. They really made my first home buying experience very easy. Thanks and again.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

4.5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars

It was super simple refinancing our home, way more than I had expected.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

4 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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Experience first-hand why 360,111 homeowners give us a perfect score!

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5 out of 5 Stars

Nate and Wes were prompt, professional and attentive throughout the entire process. They responsive and timely to any questions or concerns we had. They patiently explained the entire process in understandable language.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

4 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Photo submission from Wanda C.

Wish I had known about Veterans United before now but will continue to spread the word of how easy you make the process of buying a new home.The website is wonderful! So easy! And completely less stressful than buying a house years ago.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

VU takes the time to understand a veteran’s needs and provide the right product at a fair price. The team is professional, honest, and courteous. They have earned my business!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Sheldon, Danielle and the team went above and beyond. No matter how difficult our information was to obtain, they helped us find a way. We would not have our home without them! They are genuinely the sweetest people I have ever had the pleasure of working with. I can not recommend them enough!!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4.5 out of 5 Stars

The process was very smooth. The team that assisted me was very patient with us as we were in no huge rush to get the refinance complete. Closing costs actually came back cheaper than originally thought. We got an excellent interest rate with no points. My Team was very responsive to questions and helped make the process a very pleasant one overall.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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