Great. second time using Charlotte and would not think of going with anyone else. Unlike friends reports from other loans companies, Charlotte was super responsive and helpful at all times (even in the evening during the COVID crisis).

Charlotte McClellan is The best most professional loan specialist I have used in 7 home purchases over 15 years

As a Real Estate Agent I have been working with Charlotte McClellan for 25 years. I have also worked with her as my loan officer at two separate times, to refinance. One time it resulted in me saving $1000 per month. This time my interest rate was lowered from 4% to 2.75% my payments again were lowered by $118. I am now retired and any savings I can get makes a huge difference in my families future financial security. Thanks to Charlotte and everyone at Veterans United.

True professional. Was always willing to go above and beyond and answer all questions.

Charlotte was exceptional from the time that I initially called Veteran's United trying to determine rates to the closing of our house. She thoroughly answered all of my questions in a timely manner in such a way that I truly understand the answers. Because of my experience with Charlotte and Veteran's United as a whole I have been and will continue to recommend it to my friends and peers.

I chose Charlotte as my loan rep for the purchase of our new home because she was so great when we bought our last home. She always answered questions, emails and phone calls quickly, and she was very good about letting us know what was next in the process, and kept us updated well on our status. She was great about explaining things when I wasn't sure.

Very helpful and friendly. Thanks so much for making the process easy

CHARLOTTE was our loan officer and she made process very easy so we could buy our dream home. She was very knowledgeable and answered all our questions and kept us in the loop during the loan process. I would highly recommend Veterans United to any one buying a home.