I worked with Charlotte for almost a year and she was awesome!

My loan process was anything but conventional but Charlotte was great navigating through the turns like an f1 driver

Charlotte was amazing! Very helpful and understanding. Definitely exceeded our expectations

Professional helped every step of the very knowledgeable was there to answer an questions we had anytime of the day would recommend her to any body with there home buying needs

Charlotte and Kris made an intimidating process simple. So many people told us stories of how difficult it is and I never felt anything of it.

The underwriters made our loan process. Very difficult due to the fact that they didn’t understand options with financial advisors. We were taking money against our assets which did not require a set payback time frame. They were insistent that there had to be a repayment option. Our financial advisor tried to explain it but they didn’t understand. We had to liquidate shares instead which could have cost us one in taxes. Thankfully our advisor was able to sell shares without implications to our taxes. Please educate the underwriters on other options of obtaining money.

Exceptional did everything possible to get me a great rate especially in these uncertain times of interest rates. I really feel like she treated me like Family the entire time.

It was a fantastic working with the team specially Charlotte. She was outstanding, always available even She is busy She get to you on time . Even while she was on her time off she still responded to my questions and concerns..BIGG....Shout to her!!!! She really worked flexibly with me to get me in my new house...Thank you!

Very professional. Kept us posted each step of the way. She was also quick to respond to any questions that we had. Give her a raise.

I want to personally thank everyone at Veterans United especially Kris Blosser and Charlotte McClellan. They were very patient, answered all of my questions, and were always available throughout the entire process.